Blog posts by Connecting Point Computer Center
City of Spring Valley Customer Testimonial
Thank you for taking the time to provide us with valuable feedback regarding a recent service call or project that Connecting Point assisted you in. Please select your satisfaction scores below so that we may continue to improve our services.
Survey Name: Ticket Completion Survey
Company Name: City of Spring Valley
Ticket: T20211018.0020 - Fwd: Screenshot
Ticket Contact: Rebecca Hansen
Ticket Primary Resource: Saephan-Baltazar, Jessica
Survey Sent / Completed: Oct-22-2021 4:35 PM (CST) / Oct-22-2021 4:41 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Question: How would you rate the timeliness of the resolution of your issue?
Question: Was the problem or task resolved to your satisfaction?
Question: How would you rate the support representative's ability?
Question: How would you rate the support representative's professionalism?
Question: How satisfied were you with the overall service you received?
Question: Would you recommend us?
Question: Tell us about your experience
Response: Joe is awesome!!!!!