Blog posts by Connecting Point Computer Center
Hi-Tech Electronic Prod. & Mfg. (Michael Johnson) Service Testimonial
Thank you for taking the time to provide us valuable feedback regarding a recent service call or project that Connecting Point assisted you in. Please select your satisfaction scores below so that we may continue to improve our services.
Survey Name: Ticket Completion Survey
Company Name: Hi-Tech Electronic Prod & Mfg
Ticket: T20201111.0001 - update restart servers
Ticket Contact: Michael Johnson
Ticket Primary Resource: Thompson, Lee
Survey Sent / Completed: Nov-23-2020 3:13 PM (CST) / Nov-23-2020 4:00 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Question: How would you rate the timeliness of the resolution of your issue?
Question: Was the problem or task resolved to your satisfaction?
Question: How would you rate the support representative's ability?
Question: How would you rate the support representative's professionalism?
Question: How satisfied were you with the overall service you received?
Question: Would you recommend us?
Question: Tell us about your experience
Response: Lee did a good job.