Blog posts by Connecting Point Computer Center
True Vision Enterprise Service Testimonial
Thank you for taking the time to provide us valuable feedback regarding a recent service call or project that Connecting Point assisted you in. Please select your satisfaction scores below so that we may continue to improve our services.
Survey Name: Ticket Completion Survey
Company Name: True Vision Enterprise
Ticket: T20201014.0004 - Laptop replacement
Ticket Contact: Don Alesky
Ticket Primary Resource: Staats, Matt
Survey Sent / Completed: Nov-06-2020 8:30 AM (CST) / Nov-06-2020 9:13 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Question: How would you rate the timeliness of the resolution of your issue?
Question: Was the problem or task resolved to your satisfaction?
Question: How would you rate the support representative's ability?
Question: How would you rate the support representative's professionalism?
Question: How satisfied were you with the overall service you received?
Question: Would you recommend us?
Question: Tell us about your experience
Response: Excellence service as always. Downtime was minimal