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What our clients say

five star ratings is our goal of client satisfaction

Receiving feedback from our customers and clients is awesome.  We value their comments and suggestion.  It is extremely valuable information that helps us continue to be the best providers to each and every client.   After each service a client survey email is sent.  We review every response with the highest regard.  All feedback is shared with our staff to ensure the highest standards are met.    The following are responses received from our wonderful clients and customers.

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Subject: Survey Results: Ticket Completion Survey - Blaydes & Associates (Roberta Lamchick)

Survey Name:             Ticket Completion Survey

Company Name:              Blaydes & Associates

Ticket:                  T20220610.0006 - WIFI issues

Ticket Contact:          Roberta Lamchick

Ticket Primary Resource: Underwood, Tristen

Survey Sent / Completed: Jun-10-2022 2:49 PM (CST) / Jun-10-2022 2:55 PM (CST)

Survey Score:            5.00 out of 5.00

========== Survey Results ==========

Question: How would you rate the timeliness of the initial response to your issue?

Response: 5

Question: How would you rate the timeliness of the resolution of your issue?

Response: 5

Question: Was the problem or task resolved to your satisfaction?

Response: 5

Question: How would you rate the support representative's ability?

Response: 5

Question: How would you rate the support representative's professionalism?

Response: 5

Question: How satisfied were you with the overall service you received?

Response: 5

Question: Would you recommend us?

Response: Yes

Question: Tell us about your experience

Response: I hope you will take the time to tell his tech that you appreciate his hard work, and the fabulous face he puts on for the company. Thats exactly the face I would want working at my company. Hope you will tell him job well done. He will keep your customers coming back!!! Thanks so much