What our clients say
Receiving feedback from our customers and clients is awesome. We value their comments and suggestion. It is extremely valuable information that helps us continue to be the best providers to each and every client. After each service a client survey email is sent. We review every response with the highest regard. All feedback is shared with our staff to ensure the highest standards are met. The following are responses received from our wonderful clients and customers.
Laurie Gbur City of Utica Testimonial
Customer Experience Survey
Thank you for taking the time to provide us valuable feedback regarding a recent service call or project that Connecting Point assisted you in. Please select your satisfaction scores below so that we may continue to improve our services.
PROMPTNESS:: 5 - Impressed
TIMELINESS:: 5 - Impressed
ACCURACY: : 5 - Impressed
PROFESSIONALISM: : 5 - Impressed
HELPFULNESS: : 5 - Impressed
SATISFACTION: : 5 - Impressed
Would you recommend us?: yes
Comments: Thank you for working with us and being so patient while we went through the process to approve the purchase and installation of a new computer system for the Village of North Utica.
We are very excited to be able to move forward with a system that meets all of our needs and resolves so many of the issues we had been experiencing. Lee was very easy to work with and answered all of our (many) questions throughout the entire installation! And Micah was very prompt and helpful when addressing our needs and making sure we had everything necessary to create a long term solution for the Village!