Company – Connecting Point Computer Centers https://cpointcc.com Managed Service Provider in Illinois Fri, 26 Jun 2026 19:15:54 +0000 en-GB hourly 1 https://cpointcc.com/wp-content/uploads/cropped-cpcc-logo-vector-2026-social-media-profile-image-32x32.jpg Company – Connecting Point Computer Centers https://cpointcc.com 32 32 History https://cpointcc.com/company-1/history/ Mon, 22 Jun 2026 15:25:39 +0000 https://cpointcc.com/2007/12/10/history/ Since 1966, Connecting Point Computer Center has been helping businesses embrace technology, improve efficiency, and achieve success.

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History

History Celebrating 60 Years of Innovation & Service

History of Connecting Point Computer Center since 1966 has been helping businesses embrace technology, improve efficiency, and achieve success. What began as a pioneering computerized accounting service has evolved into one of North Central Illinois' leading IT solutions providers.

History of Connecting Point 60 Years shield banner
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System 3 setupIn 1966, James F. Cahill & Company modernized its accounting operations by implementing a state-of-the-art computer service bureau, providing clients with a full range of computerized accounting services. Ronald Borelli played a key role in bringing the firm into the computer age by helping install an IBM System/3, along with card punch machines and sorting equipment that significantly enhanced the company's processing capabilities.

In April 1981, Ronald Borelli and Donald (Steve) Brust formed R/D Computer Sales & Services, Ltd. and merged operations with James F. Cahill & Company. This strategic move was driven by the growing demand throughout the Illinois Valley for quality sales, support, and service of microcomputers and minicomputers. As businesses increasingly recognized that many tasks previously outsourced to computer service bureaus could be completed more efficiently and cost-effectively in-house, the rapidly declining cost of computer technology accelerated the adoption of personal computing. Rather than simply processing work for clients, the company embraced a new role—helping customers successfully implement and utilize their own computer systems. Throughout this transition, the company's commitment to providing innovative solutions and exceptional service remained unchanged.

The launch of Computer Revolution in 1982 marked a significant milestone in the company's evolution. It represented a commitment to serving personal computer users, home offices, and small businesses throughout the Illinois Valley. The opening of a retail storefront allowed the company to provide both hardware and technical services directly to consumers and businesses. While the company name would change over the years, its dedication to delivering solutions and outstanding customer service never wavered.

In 1985, the company became a CBM Computer franchise, enabling it to offer customers the benefits of working with an authorized dealer for leading computer manufacturers, including IBM and Compaq. This affiliation strengthened the company's ability to provide quality products, support, and expertise.

In July 1990, the company joined the Connecting Point Computer Centers franchise network. This partnership provided access to a broader selection of products, improved product availability, and the resources of the nation's largest computer franchise organization. As the 350th Connecting Point Computer Center location in the country, the company gained valuable advantages that enhanced its ability to serve customers while continuing its tradition of delivering dependable technology solutions and exceptional service.

In 2026, Connecting Point Computer Center proudly celebrates 60 years of serving businesses and organizations throughout North Central Illinois. From our beginnings as a computer service bureau in 1966 to becoming the region's premier IT solutions provider, our success has been built on a foundation of trust, innovation, and exceptional customer service.

We are proud of our rich history and grateful for the customers, employees, and community partners who have contributed to our growth over the past six decades. As technology continues to evolve, our commitment remains the same: to provide reliable solutions, expert guidance, and technology services that put our customers' best interests first. We look forward to continuing that tradition for many years to come.

INNOVATION

Embracing change and delivering better solutions

EXPERTISE

Decades of experience you can trust

INTEGRITY

Honest, dependable, and customer-focused

SERVICE

Exceptional support.  Every time

COMMUNITY

Proudly supporting the Illinois Valley since 1966

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Call 815-223-1052

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]]> About Us https://cpointcc.com/company-1/about-us/ Thu, 18 Jun 2026 20:35:09 +0000 https://cpointcc.com/?page_id=14261 The post About Us appeared first on Connecting Point Computer Centers.

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About Us

Serving the Illinois Valley since 1966

For decades, Connecting Point has evolved alongside the changing technology needs of businesses and families throughout the Illinois Valley. What began as a trusted accounting firm grew into a full-service computer company built on the same core philosophy: providing practical solutions and dependable service.

Connecting Point Computer Center has partnered with a recycling company which allows us to accept IT equipment from you to recycle FREE OF CHARGE!
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The Values That Have Guided Us Since 1966

Pride in Our Work

We believe in doing things the right way—every time. That means following through on commitments, delivering quality in everything we do, and holding ourselves accountable for the results. Each of us takes ownership of our roles and responsibilities, ensuring that our work reflects both personal pride and the high standards of our team.

Being Knowledgeable:

We take pride in knowing our stuff—or knowing exactly where to find the answer when we don’t. Being detail-oriented is key to our success, especially when it comes to identifying, solving, and documenting problems. This commitment to thoroughness ensures accuracy, consistency, and continuous improvement in everything we do.

Great Communicator

We value clear and effective communication, always closing the loop with colleagues to keep everyone aligned. A positive personality and professional demeanor shine through in the way you speak, draft emails, and interact with others, fostering collaboration and trust across the team.

Total Dedication

Being reliable and demonstrating a strong work ethic are at the heart of our team’s success. We care deeply about the business, consistently putting the company first, and act in alignment with our core values to drive meaningful results and support a culture of excellence.

A Legacy of Service, Technology, and Local Commitment

CPCC Our Proven Process inforgraphic

A Legacy of Service, Technology, and Local Commitment

From accounting services and computer bureaus, to personal computing, business systems, and trusted technology partnerships, our story has always been about adapting to meet customer needs.  While technology has changed dramatically over the years, our focus has remained consistent: provide quality servie, practical solutions and long-term value for the customers and communities we serve.

Local Legacy

Deep roots in LaSalle, Peru and the Illinois Valley since 1940.  We're proud to be a part of the community we serve.

Adapting with Technology

From accounting systems to today's advanced technolgy solutions, we continue to evolve with the needs of our customers.

Solutions & Service

Our philosophy has always been the same - deliver solutions that work and back them with dependable service.

Commmitted to the Illinois Valley Community

A history built on service.  A future focused on you. Thank you to our customers and community for being part of our journey. We look forward to continuing to server you!

Strong Partnerships. Greater Opportunities

Our relationships with trusted industry leaders strengthen our ability to server you better.  

trust x alliance logo 2018
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]]> Retail Outlet https://cpointcc.com/company-1/retail-outlet/ Tue, 16 Jun 2026 13:58:23 +0000 https://cpointcc.com/2016/10/18/retail-outlet/ The post Retail Outlet appeared first on Connecting Point Computer Centers.

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Retail Outlet

Visit Our New & Expanded Computer Showrooms

Where you get more than a computer — you get personal customer service.

From printer replacement cartridges to monitors, desktops/notebooks, and accessories, we make it easy to find the right technology with help from real people who know the products.

Connecting Point Computer Center retail store entrance
Contact Our Retail Store
Call 815-223-1052

Shop Local. Get Expert Help.

Technology shopping should feel simple, helpful, and personal. Our showroom gives you the opportunity to explore products in person, ask questions, and get guidance tailored to your needs.

Whether you are replacing supplies, upgrading equipment, or looking for the right accessories, our team is here to help you make a confident decision.

printer cartridges in stock at Connecting Point Computer Center

HP Printer Cartridges

In Stock

Monitors in stock at Connecting Point Computer Center

Monitors

Multiple brands and sizes

Desktops/Notebooks available in our retail store image

Desktops / Notebooks

Great brands and features

Accessories in stock at Connecting Point Computer Center

Accessories

Keyboards, Headsets, USB drives

A hands-on shopping experience designed to help you compare options and get what you need without guesswork.

Meet Your Local Technology Contact

More Than Products — Personal Customer Service

What sets us apart is the service behind the sale. When you visit our showroom, you get:

  • Personal assistance from knowledgeable staff
  • Help choosing the right product for your needs
  • A more convenient and confident buying experience
  • Local support you can count on

This is not just about purchasing equipment. It is about getting trusted guidance before you buy.

Mitchell Theisinger

Friendly, knowledgeable assistance for product selection and customer support.

Personal guidance to help you find the right technology and accessories.

Mitchell Theisinger Retail Sales Consultant

Contact Us Today or Stop In Our Store

Stop by our new and expanded showroom to explore available products and get one-on-one service from a team that is ready to help.

Schedule A Consultation
Call 815-223-1052

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]]> Industries Served https://cpointcc.com/company-1/industries/ Wed, 03 Jun 2026 18:20:13 +0000 https://cpointcc.com/?page_id=13950 The post Industries Served appeared first on Connecting Point Computer Centers.

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Industries Served

Complete Technology, Security, and Digital Growth Solutions

Every industry has unique operational, compliance, and customer engagement requirements. Connecting Point Computer Center provides a fully integrated suite of services—including Managed IT, Cybersecurity, Cloud Infrastructure, Networking, Web Design, Digital Marketing, and Strategic Technology Consulting—to help organizations improve performance, reduce risk, and accelerate growth.

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Industries served by Connecting Point Computer Centers hero image

Industries We Support

Healthcare Providing robust IT solutions to enhance patient care and streamline operations in healthcare facilities.

Healthcare & Medical Practices

Protect patient data, maintain HIPAA compliance, and ensure reliable access to critical healthcare systems.

Common Solutions:

  • HIPAA-compliant cybersecurity
  • Secure cloud solutions
  • Managed backups
  • Network monitoring
  • Medical software support
  • Business continuity planning
Manufacturing Optimizing manufacturing processes with reliable IT systems and support for increased productivity

Manufacturing & Industrial

Keep production moving with reliable networks, secure operations, and dependable infrastructure.

Common Solutions:

  • Plant network management
  • Wireless connectivity
  • Cybersecurity protection
  • Server virtualization
  • Disaster recovery
  • Multi-site connectivity
Education Empowering educational institutions with technology that enhances learning and administrative efficiency.

Education

Support students, staff, administrators, and community organizations with reliable technology and cybersecurity solutions.

Common Solutions:

  • Managed IT services
  • Classroom technology support
  • Managed WiFi
  • Microsoft 365 & Google
  • Workspace
  • Endpoint protection
  • Cybersecurity awareness training
  • Cloud collaboration
  • Help desk support
 Finance Ensuring secure and compliant IT infrastructure for financial institutions to protect sensitive data.

Financial & Insurance

Protect sensitive financial data while meeting industry regulations and security requirements.

Common Solutions:

  • Advanced cybersecurity
  • Multi-factor authentication
  • Secure remote access
  • Compliance assistance
  • Data protection
  • Disaster recovery
Government Delivering secure and efficient IT solutions to government agencies for improved public service delivery.

Local Government & Municipalities

Reliable IT support for public services, administration, and community operations.

Common Solutions:

  • Government cybersecurity
  • Network management
  • Infrastructure modernization
  • Backup and recovery
  • Microsoft 365 management
  • Technology planning
Non-Profit Helping non-profits leverage technology to maximize their impact and streamline operations.

Education & Nonprofits

Affordable technology solutions that maximize budgets while supporting staff and community engagement.

Common Solutions:

  • Managed IT services
  • Cloud solutions
  • WiFi management
  • Endpoint security
  • Technology procurement
  • Help desk support
Retail Supporting retail businesses with IT solutions that enhance customer experience and operational efficiency.

Retail & Hospitality

Deliver reliable customer experiences with secure payment systems and dependable connectivity.

Common Solutions:

  • Secure WiFi
  • PCI-focused security
  • Point-of-sale support
  • Network management
  • Cloud services
  • Business continuity
Legal Providing law firms with secure and efficient IT systems to manage sensitive client information.

Legal IT Services

Keep client data secure, maintain compliance requirements, and enable attorneys and staff to work efficiently from anywhere.

Common Solutions:

  • Secure document management
  • Email encryption
  • Microsoft 365
  • Cybersecurity protection
  • Data backup & recovery
  • Remote access solutions
  • Compliance-focused security
  • Business continuity planning

Why Businesses Choose Connecting Point

Local Expertise

Serving the Illinois Valley and Northern Illinois businesses for decades.

Fast Response

Local technicians available when you need them.

Cybersecurity First

Protection against today's evolving threats.

Strategic Guidance

Technology planning aligned with your business goals.

Complete IT Management

From help desk support to cybersecurity and cloud services.

Industry-Specific Solutions

Don't see your industry listed?

Our team supports organizations across dozens of industries, providing customized technology solutions that fit your operational requirements, compliance needs, and growth objectives,.

Let's discuss your business and build a technology strategy designed specifically for your organization.

Talk with an Expert

24/7 Monitoring

99.9%

Network UptimeGoal

Fast Response Times

Local Team

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]]> Employment https://cpointcc.com/company-1/employment/ Fri, 01 May 2026 20:26:13 +0000 https://cpointcc.com/?page_id=2419 The post Employment appeared first on Connecting Point Computer Centers.

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Employment

Join Our Team

See the opportunities below.

To apply for a position, mail your cover letter and resume to Connecting Point to Jeff Borelli, President.  If you’re as excited about what you do as we are, you belong at Connecting Point Computer Centers. Because what you do will include hundreds of products used in hundreds of ways to make businesses work. Connecting Point needs creative, hard-working people who are willing to step out of the box, to find new and better solutions for our clients. You could be one of them.

Employment at Connecting Point Computer Center
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Call 815-223-1052

Positions Currently Available

Information Technology Systems Engineer

Nov 24, 2025 |

Information Technology Systems Engineer We are seeking a highly motivated and experienced Information Technology Systems Engineer to join our team. This position offers a competitive salary, benefits package, and opportunities for professional growth and development….

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]]> Employees https://cpointcc.com/company-1/employees/ Tue, 31 Mar 2026 17:11:14 +0000 https://cpointcc.com/?page_id=5496 The post Employees appeared first on Connecting Point Computer Centers.

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Administration & Management

Jeff Borelli President-CEO

Jeff Borelli

President-CEO
Tom Hancock Vice President - Sales Manager

Tom Hancock

Vice President - Sales Manager
Lee Thompson Director of IT

Lee Thompson

Director of IT
Chris Willoughby, Internet Operations Manager

Chris Willoughby

Internet Operations Manager

Sales Consultants

Nathan Blauvelt Corporate Consultant

Nathan Blauvelt

Corporate Consultant
John Riva Corporate Consultant

John Riva

Corporate Consultant
Mitchell Theisinger Retail Sales Consultant

Mitchell Theisinger

Retail Sales Consultant

Accounting

Cathy Rios System Operator - Accounting

Cathy Rios

System Operator - Accounting
Tricia Kooi Receptionist

Tricia Kooi

Receptionist
Candace Leenhouts Accounting Administrator

Candace Leenhouts

Accounting Administrator

Service

Danielle DeCarlo Assistant Service Manager

Danielle DeCarlo

Assistant Service Manager
Matt Staats Senior Service Engineer

Matt Staats

Senior Service Engineer
Andrew Pypno Managed Services Administrator

Andrew Pypno

Managed Services Administrator
Joseph Corsale Field Engineer

Joseph Corsale

Field Engineer
Liam Bogle Field Engineer

Liam Bogle

Field Engineer
Trevor Halsey Field Engineer

Trevor Halsey

Field Engineer
Jeremy Blom Field Engineer

Jeremy Blom

Field Engineer
Logan Wallarab Field Engineer

Logan Wallarab

Field Engineer

Support

Sue Grady Web Developer/SEO Specialist

Sue Grady

Web Developer/SEO Specialist

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]]> Blog https://cpointcc.com/company-1/blog/ Wed, 25 Mar 2026 19:49:18 +0000 https://cpointcc.com/?page_id=5448 The post Blog appeared first on Connecting Point Computer Centers.

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Blog

Company News, Insights, & Technology Updates

Stay informed with our latest news, milestones, specials, practical advice, community support, and expert guidance from Connecting Point Computer Center.

From cybersecurity and managed IT to website strategy and digital marketing, our blog helps local businesses make smarter technology decisions.

CPCC Technician with megaphone shouting out the latest news
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60+ Years shield of service by Connecting Point Computer Center

History

Jun 22, 2026

Since 1966, Connecting Point Computer Center has been helping businesses embrace technology, improve efficiency, and achieve success.

Old and new computers outside shop for CPCC

About Us

Jun 18, 2026

About Us Serving the Illinois Valley since 1966 For decades, Connecting Point has evolved alongside the changing technology needs of businesses and families throughout the Illinois Valley. What began as a trusted accounting firm grew into a full-service computer…

Modern electronics store with displays at Connecting Point Computer Center Retail Store

Retail Outlet

Jun 16, 2026

Retail Outlet Visit Our New & Expanded Computer Showrooms Where you get more than a computer — you get personal customer service. From printer replacement cartridges to monitors, desktops/notebooks, and accessories, we make it easy to find the right technology…

Getting around the net from Ken's Corner

Getting around the ‘Net

Jun 11, 2026

Getting around the ‘Net This year marks the 34th anniversary of the Web Browser, and while it’s difficult to imagine the Internet existed without them, the first eight years of the web (The generally accepted birthdate of the Internet is January 1, 1983.) were tricky…

Industries Served

Industries Served

Jun 3, 2026

Industries Served Complete Technology, Security, and Digital Growth Solutions Every industry has unique operational, compliance, and customer engagement requirements. Connecting Point Computer Center provides a fully integrated suite of services—including Managed IT,…

John Riva of Connecting Point presents Chris Tomsha, IVAR Executive Director with a donation che

April 2026 Jean Day Donation

May 20, 2026

At Connecting Point Computer Center, giving back to our community is part of who we are. In April 2026, our team proudly participated in our monthly Jean Day initiative, raising funds in support of IVAR.

Celebrating the Cornerstone Award Ron Borelli.

Cornerstone Award Ron Borelli

May 6, 2026

  Celebrating the Cornerstone Award, Ron Borelli We’re really proud to share that our founder, Ron Borelli, has been named an IVAC Community Cornerstone for 2026! If you’ve spent any time around Ron, this makes perfect sense. He’s genuinely one of the nicest people…

Employment at Connecting Point Computer Center

Employment

May 1, 2026

Employment Join Our Team See the opportunities below. To apply for a position, mail your cover letter and resume to Connecting Point to Jeff Borelli, President.  If you’re as excited about what you do as we are, you belong at Connecting Point Computer Centers. Because…

February 2026 Jean Day Donation

February 2026 Jean Day Donation

Apr 6, 2026

February 2026 Jean Day Donation Recipient: LaSalle County CASA Nathan Blaufelt from CPCC presents a check to Alexandria (Lexi) Wamhoff, Executive Director of LaSalle County CASA At Connecting Point Computer Center, giving back to our community is part of who we are….

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]]> Customer Feedback https://cpointcc.com/company-1/customer-feedback/ Thu, 12 Mar 2026 15:32:05 +0000 https://cpointcc.com/?page_id=3560 The post Customer Feedback appeared first on Connecting Point Computer Centers.

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Customer Feedback

Real Feedback From Real Clients

Client feedback helps us refine our services, strengthen our processes, and deliver the exceptional support our customers deserve. Read firsthand experiences from businesses and individuals who trust Connecting Point Computer Center for their technology needs.

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Customer feedback hero image

14 Day Edr Scanning Period

Comments:  Quick and thorough resolution to issues, as well as protection now against future possible problems.

Technician:  Andrew Pypno

5
Mystery Person
Joe Ebner

Email Issues

Comments:  I basically had the email issue resolved, but your tech made sure all avenues were resolved.   I have no more issues since.

Technician: Logan Wallerab

5
Mystery Person
Mary Sons

Pc Issues

Comments:  Logan was patient, helpful, and quick. He was able to narrow down the issue and get us back up and running (far quicker) than we have been able to in a very long time. Great service!

Technician:  Logan Wallerab

5
Mystery Person
Mia Prey
Overhead Door Co.

14 Day Edr Scanning Period

Comments:  Request handled quickly and efficiently.

5
Mystery Person
William Komarek

New Laptop Purchase

Comments:  Great turnaround on the purchase of the new laptop. From the time I requested the quote to the time we received the laptop was only a couple of days. Great Service!

5
Mystery Person
Tony DeCarlo
Nozzteq, Inc.

Email Issues

Comments:  Extremely happy with Joey. Would recommend him to everyone.  Excellent representative for your company.  THANK YOU AGAIN JOEY.

5
Mystery Person
Deb Hardersen
Owner

Replace M479 Mfp

Comments:  Everyone on staff was extremely friendly.  We appreciated the prompt response to our issue as well as the removal of our old printer during the installation process.

5
Mystery Person
Dezi Diehl
PGI MFG

Customer Feedback Edr Scanning

Comments:   Andrew was so efficient with his services that I wasn’t even aware of any interruptions in my day-to-day computer tasks! Thank you Andrew for your professionalism! I hope they will let you out of the basement a little more often especially, now that the weather is getting nicer! Great job!! LOL!!!

5
Mystery Person
Mary Jo Credi
Executive Director
Illinois Valley Food Pantry

Quickbooks Error

Comments: Jeremy is always a pleasure to work with and does a great job at assisting ClearSKY with support.

5
Mystery Person
Kayla Butler
ClearSKY Systems, Inc.

Printer Problems

Comments: As usual, I received a call back and instant service which successfully resolved my issue. Thank you, Logan!

5
Mystery Person
Renee Lorengo

Website Redesign Unytite, Inc.

Comments: We appreciate your help and cooperation in making the website possible.

Our website had not been updated in a long time, and it no longer reflected our latest information or who we are as a company. We wanted to modernize the design and create a site that we could proudly use to showcase our products and the projects we’ve been involved in. Additionally, with future recruitment in mind, we wanted a brighter, more engaging site that would make visitors interested in Unytite as a company.

The updates brought noticeable improvements to how we present our company. The Project Map allows visitors to instantly understand the scope of our past projects, making the site much more effective in showcasing our capabilities. The overall look communicates trustworthiness and energy, which aligns with our brand and is more appealing for potential recruits.

5
Mystery Person
Marketing Team
Unytite, Inc.

Lasalle County Circuit Clerk Website Redesign

Comments: We are very pleased with our new website design. Sue Grady (Connecting Point) listened to our concerns and understood the vision we wanted. Sue also gave us great advice on the shortcomings and regulations that we needed to follow. The end result is exactly the image and user-friendly site we wanted.

Thank you, Sue, for the time & advice you provided to us.

5
Mystery Person
Greg Vaccaro
LaSalle County Circuit Clerk
LaSalle County Circuit Clerk

Issue: S/o 67953 – Cindy Lock – New Computer Set Up & Managed Services

Date: 2/26/2026 16:18
Comments:  John and Joseph are great listeners, communicators, and service providers. Super happy with the help I’ve received to set up my small business home office.

Customer Name:  Lock, Cindy
Company:  Cindy Lock

Rating:  5

Mystery Person

Issue: Computer Hacked

Date: 2/26/2026 9:50
Comments:  My business computer was hacked & Connecting Point came to the rescue! Danielle turned a very stressful situation completely around. She was able to remote into my computer and clean it out immediately! I am so grateful for the excellent service!!

Customer Name:  Lamps, Tiffany
Company:  Merle Norman Cosmetics

Rating:  5

Mystery Person

Issue: S/o 67918 – Roger Vaccaro – New Home Computer

Date: 2/19/2026 13:53
Comments:  Very professional. Cared about his job and our satisfaction. We were very pleased.

Customer Name:  Vaccaro, Roger
Company:  Roger Vaccaro

Rating:  5

Mystery Person

Issue: S/o 67912 – Lasalle Co Travel Agency – Desktop Upgrades

Date: 2/13/2026 13:14
Comments:  The gentlemen were in and out within an hour. Very quick and professional!

Customer Name:  Lijewski, Anna
Company:  LaSalle Co Travel Agency

Rating:  5

Mystery Person

Issue: Cindy Lock – Small Home Business

Date: 2/12/2026 12:12
Comments:  Great experience having John and Joseph help me with setting up a home office for our small business.

Customer Name:  Lock, Cindy
Company:  Cindy Lock

Rating:  5

Mystery Person

Issue: 14 Day Edr Scanning Period

Date: 2/7/2026 18:26
Comments:  Overall great experience. Good explanations for us since we don’t know much about purchasing a computer.

Customer Name:  Guenther, Bryan
Company:  Bryan Guenther

Rating:  5

Mystery Person

Issue: Server Issues

Date: 2/6/2026 10:35
Comments:  I was very pleased with the quick turnaround in resolving our computer issue to getting us up and running again.

Customer Name:  Moore, Julie
Company:  Koolmaster

Rating:  5

Mystery Person

Issue: Pop-up “issue With Tpm Data”

Date: 2/3/2026 18:59
Comments:  Danielle was very helpful and friendly and understood my concerns.

Customer Name:  Pyszka, Kathy
Company:  Kathy Pyszka

Rating:  5

Mystery Person

Issue: Alert: Disk On Dde-hv1 Is Warning

Date: 1/28/2026 16:19
Comments:  everyone at Connecting Point is great. A really great team of people.

Customer Name:  Gerard, Sandy
Company:  Double D Express Inc

Rating:  5

Mystery Person

Issue: Pc Compromised

Date: 1/22/2026 14:59
Comments:  Matt was the tech that worked on my laptop. He was very efficient and completed the task in record time. Matt is a direct reflection of the type of service you receive from such a great company. He is a true representation of your company’s reputation.

Customer Name:  DeCarlo, Danielle
Company:  Danielle DeCarlo

Rating:  5

Mystery Person

Issue: Camera On Laptop Not Working

Date: 1/9/2026 14:18
Comments:  Lee was very helpful instructing me on how to slide the camera filter so my camera shows video. Lee is top notch.

Customer Name:  Thompson, Lee
Company:  Lee Thompson

Rating:  5

Mystery Person

Issue: Printer Wont Work

Date: 1/9/2026 14:18
Comments:  Lee was very patient and helpful in instructing me to plug in my printer before using it. You have great staff working for you.

Customer Name:  Thompson, Lee
Company:  Lee Thompson

Rating:  5

Mystery Person

Issue: Printer Scanning Issues

Date: 12/29/2025 16:40
Comments:  The Service tech did a great job assisting me on the initial issue of scanning update. Unfortunately, I have an additional issue on how the scan is being transmitted to my computer. I will call to set up another meeting to discuss.

Customer Name:  Stralka, Joseph
Company:  Adams Township

Rating:  4.5

Mystery Person

Issue: S/o 67743 – United Way Of Il Valley – New Laptop

Date: 12/19/2025 9:09
Comments:  Thank you CPCC, the process of getting a new laptop and transferring my data went smoothly. Everyone was extremely helpful and responsive to my questions afterward.

Customer Name:  Ghighi, Betha
Company:  United Way of IL Valley Inc

Rating:  5

Mystery Person

Issue: Clean Up Spyware

Date: 12/16/2025 18:57
Comments:  I’m very satisfied with the service I received on my HP Probook. The staff is friendly and professional and do excellent work. Thank you.

Customer Name:  Jones, Mark A.
Company:  Mark A. Jones

Rating:  5

Mystery Person

Issue: Transfer Data From Black To White Dells

Date: 12/11/2025 9:31
Comments:  My computer was done in just a couple days which was great.

Customer Name:  Flanagan, Anita
Company:  Anita Flanagan

Rating:  5

Mystery Person

Issue: Sentinelone 30 Day Edr Scanning Period

Date: 11/21/2025 13:36
Comments:  The only person I was in contact with was Tom Hancock and he was VERY patient and helpful in getting my new computer from Connecting Point and answering all my questions. My data on my old computer was transferred to the new computer by unknown CP technician. I was called when that was completed to pick up my new computer. Thank you, Connecting Point!!

Customer Name:  Dunlap, Ruth
Company:  Ruth Dunlap

Rating:  5

Mystery Person

Issue: Cable Walk Through

Date: 11/21/2025 11:00
Comments:  Very prompt and reliable. I knew I could trust them to figure out my problem. Excellent job! Thanks!

Customer Name:  Swisher, Nick
Company:  Nick Swisher

Rating:  5

Mystery Person

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    ]]>         Company https://cpointcc.com/company-1/ Thu, 12 Mar 2026 15:16:30 +0000 https://cpointcc.com/?page_id=3555 The post Company appeared first on Connecting Point Computer Centers.

    ]]>

    Company

    Since 1966

    Connecting Point helps businesses stay secure, efficient, and ready to grow with reliable IT support, web deve.opment and practical digital solutions for your industry.

    Schedule A Consultation
    Call 815-223-1052
    Connecting Point Computer Center has partnered with a recycling company which allows us to accept IT equipment from you to recycle FREE OF CHARGE!
    60+ Years shield of service by Connecting Point Computer Center

    History

    Jun 22, 2026

    Since 1966, Connecting Point Computer Center has been helping businesses embrace technology, improve efficiency, and achieve success.

    Old and new computers outside shop for CPCC

    About Us

    Jun 18, 2026

    About Us Serving the Illinois Valley since 1966 For decades, Connecting Point has evolved alongside the changing technology needs of businesses and families throughout the Illinois Valley. What began as a trusted accounting firm grew into a full-service computer…

    Modern electronics store with displays at Connecting Point Computer Center Retail Store

    Retail Outlet

    Jun 16, 2026

    Retail Outlet Visit Our New & Expanded Computer Showrooms Where you get more than a computer — you get personal customer service. From printer replacement cartridges to monitors, desktops/notebooks, and accessories, we make it easy to find the right technology…

    Industries Served

    Industries Served

    Jun 3, 2026

    Industries Served Complete Technology, Security, and Digital Growth Solutions Every industry has unique operational, compliance, and customer engagement requirements. Connecting Point Computer Center provides a fully integrated suite of services—including Managed IT,…

    Employment at Connecting Point Computer Center

    Employment

    May 1, 2026

    Employment Join Our Team See the opportunities below. To apply for a position, mail your cover letter and resume to Connecting Point to Jeff Borelli, President.  If you’re as excited about what you do as we are, you belong at Connecting Point Computer Centers. Because…

    Connecting Point Computer Centers services department team

    Employees

    Mar 31, 2026

    Administration & Management Jeff Borelli President-CEO Tom Hancock Vice President – Sales Manager Lee Thompson Director of IT Chris Willoughby Internet Operations Manager Sales Consultants Nathan Blauvelt Corporate Consultant John Riva Corporate Consultant Mitchell…

    Blog Posts from Connecting Point with Man shouting through a megaphone.

    Blog

    Mar 25, 2026

    Blog Company News, Insights, & Technology Updates Stay informed with our latest news, milestones, specials, practical advice, community support, and expert guidance from Connecting Point Computer Center. From cybersecurity and managed IT to website strategy and…

    Customer feedback hero image

    Customer Feedback

    Mar 12, 2026

    Customer Feedback Real Feedback From Real Clients Client feedback helps us refine our services, strengthen our processes, and deliver the exceptional support our customers deserve. Read firsthand experiences from businesses and individuals who trust Connecting Point…

    Company

    Mar 12, 2026

    Company Since 1966 Connecting Point helps businesses stay secure, efficient, and ready to grow with reliable IT support, web deve.opment and practical digital solutions for your industry. Schedule A Consultation Call 815-223-1052

    The post Company appeared first on Connecting Point Computer Centers.

    ]]>         Information Technology Systems Engineer https://cpointcc.com/information-technology-systems-engineer/ Mon, 24 Nov 2025 19:17:57 +0000 https://cpointcc.com/2025/11/24/information-technology-systems-engineer/ The post Information Technology Systems Engineer appeared first on Connecting Point Computer Centers.

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    Information Technology Systems Engineer

    We are seeking a highly motivated and experienced Information Technology Systems Engineer to join our team. This position offers a competitive salary, benefits package, and opportunities for professional growth and development. If you have the skills and knowledge required for this position, please submit your resume and cover letter to us for consideration or apply on Indeed. We look forward to hearing from you.

    Job Description and Responsibilities:

    • Establish and maintain client networking environments by designing system configuration; planning, directing, defining, documenting, and enforcing system standards.
    • hands-on PC and Network installation and updates for new and existing clients.
    • Configuration and maintenance of PCs, printers, routers, firewalls, switches, and related hardware, software, and services.
    • Ability to present technical information in a clear and concise manner to a variety of management styles.
    • Provide customer-first support and troubleshooting to resolve issues.
    • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.
    • Select and implement security tools, policies, and procedures in conjunction with the company’s staff.

    Skills and Knowledge:

    • Ability to deploy and repair Windows 10 & 11 OS.
    • Ability to deploy and manage Windows Server 2016, 2019, 2022 Exchange Server, Office 365.
    • Programming, troubleshooting, and installation of Access Points and Wireless Radios.
    • Programming, troubleshooting, and repair of Networks and Servers.
    • Troubleshooting and repair of
    • PC’s and Laptops.
      A primary point of contact for several key customers.

    Requirements:

    • 3+ years’ experience in a similar role providing network engineer and administrative support to clients on a consulting basis.
    • Understanding of IPv4 based networks.
    • Demonstrate the ability to deliver excellent customer service.
    • Must possess excellent written and verbal communication skills.
    • Must be able to independently analyze problems and provide workable solutions.
    • Requires the ability to follow instructions and pay attention to detail.
    • Willingness to learn innovative technologies.
    • Ability to drive to client sites on occasion to perform assigned tasks.
    • Works effectively in a team environment and encourages the sharing of knowledge amongst team members.
    • Microsoft, Comptia, Cisco, HP, Mikrotik, Ubiquiti certifications desired.

    Benefits include:

    • Health Insurance
    • Life & Disability insurance
    • 401(k) pension plan
    • Paid Holidays and vacations
    • Paid training
    • Hourly wage based on experience
    • Performance-based bonus program
    • $40,000.00 - $60,000.00 per year

    Send resume for Information Technology Systems Engineer to:

    Jeff Borelli
    PO Box 509
    Peru, IL 61354

    The post Information Technology Systems Engineer appeared first on Connecting Point Computer Centers.

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