Prepaid Support Contracts
Protect Your IT Investment and Control Your Support Costs
Connecting Point Computer Center offers flexible prepaid support contracts that allow businesses to purchase IT support hours at a discount, lock in labor rates, and prepare for future technical needs.
What Is a Prepaid Support Contract?
- Purchase blocks of IT support hours at discounted rates
- Maintain and protect your IT investment
- Prepare for hardware and software issues in advance
- Unused support hours never expire
Budget ahead, lock in your labor rate, and never lose unused support hours.
Key Benefits of Prepaid IT Support
Discounted Support Hours
Reduce overall IT service costs
Locked-In Labor Rate
Protect against future rate increases
Annual Rollover
Unused hours carry forward
Predictable Budgeting
Plan IT expenses with confidence
Prepaid Support Contract Package Options
Plan A
25–75 Hours
3% Discount
Small support needs, cost-conscious entry level
Plan B
100-150 Hours
5% Discount
Balanced usage
and savings
Plan C
175–300 Hours
6% Discount
Growing businesses with regular support needs
Plan D
325–600 Hours
8% Discount
Maximum savings and long-term support coverage
How the Prepaid Support Contract Works
Choose Your Plan
Select the support tier that fits your business
Lock In Your Rate
Your hourly rate stays fixed until hours are depleted
Carry Forward Hours
Unused hours roll over year to year
A Smart, Practical IT Support Strategy
With discounted pricing, rate protection, and rollover flexibility, prepaid support contracts provide a reliable and cost-effective way to manage ongoing IT needs.