Feb 12, 2025
Issue: S/o 66670 – Pete Sikora – Install Of New EdrDate: 2/12/2025 11:04 Comments: Very helpful and curteous technician. Customer Name: Sikora, Pete and Diane Company: Peter Sikora...
Feb 11, 2025
Issue: Machine DowntimeDate: 2/11/2025 8:04 Comments: Andrew and I talked about a problem that I was having with the computer going to sleep and Connecting Point not being able to do updates. I fixed the problem so my internet stays active Customer Name: Vickers,...
Feb 7, 2025
Issue: Updates Not Going ThroughDate: 2/7/2025 9:00 Comments: Awesome customer service by all. Matt is very knowledgeable and explains all issues and repairs. Very professional and never rushes. Takes the time to explain everything. Update done in a timely manner....
Jan 28, 2025
Issue: Broken Keyboard Can We FixDate: 1/28/2025 19:31 Comments: Matt was awesome. He was able to fix the keyboard for my 7+ year old laptop and find the replacement quickly. He kept me up to date and was thorough in his explanation of what was wrong and what the...
Jan 28, 2025
Issue: Issues With Co-pilot Being Turned OnDate: 1/28/2025 15:13 Comments: Complex problem that your service department was able to handle via Internet connection. Thank you Customer Name: Crist, John Company: John Crist...
