Customer Feedback - Establish a .Gov Domain - Village of Cherry PD
Subject: Survey Results: Ticket Completion Survey - Village of Cherry PD (Paula Lendy)
Survey Name: Ticket Completion Survey
Company Name: Village of Cherry PD
Ticket: T20250529.0015 - Village of Cherry - .Gov Domain Registration - February 2025
Ticket Contact: Paula Lendy
Ticket Primary Resource: Grady, Sue
Survey Sent / Completed: May-30-2025 8:44 AM (CST) / Jun-02-2025 10:19 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: I have tried to establish a .gov email for a couple of years. Sue Grady, John and the team were able to get it taken care of in a very short period of time. I appreciate all that they did to get this taken care of.
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