Focus on Your Business - Not Your Technology

CP+Care - Total IT Support and Management:  24x7 Performance Monitoring, Quarterly Network Health Review, Network Monitoring, Patch Management, Priority Response, Remote Network Support


Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed IT program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

CP Care flysheet

Total Managed IT support for a fixed monthly price – it's that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive and professional approach means we are your IT department. By optimizing your network's performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support - we handle it all for a single, predictable price.

Do these issues plague your business?

  • Network neglected? Is yours perceived as  a "necessary evil" and not as integral to improving business performance?
  • Security fear? Worried that vulnerable  servers, laptops or PCs may be putting your organization at potentially devastating risk?
  • Not staying current? With increasing network complexity, do you struggle to keep up with IT advancements and security threats?

Program Advantages:

Protection of your IT investment: With ongoing professional maintenance, your most critical network devices will always be as stable and as reliable as the day they were first installed.

24x7x365 monitoring provides visibility into your network. We immediately determine the root cause of any network issue, reducing diagnosis time from hours to minutes.
Through participation in our managed services program, if you ever require service or support, you move to the front of the line.


For a free assessment call us at 815-223-1052

 Program Features:  
  • 24x7 Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.

  • Quarterly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We  translate technology into business terms for you.

  • Network Monitoring constantly tracks the  performance of your network – bandwidth, errors and other key indicators. This means your users always experience a stable environment.
  • Patch Management ensures all of your Windows servers and PCs have the most up-to-date security and system patches, helping to optimize performance and minimize security risk.

  • Priority Response is given to you. Under this support solution, you are entitled to faster response benchmarks and your issues are escalated ahead of non-priority clients.

  • Remote Network Support is delivered remotely from our support center to diagnose and resolve network or server issues rapidly. Significantly reduce mileage and onsite fees. We keep your key IT resources up and running.
Standard Features Description
Remote Response Technicians work remotely on your network to resolve issues
Unlimited User Help desk Unlimited help desk services for PC users, included in your monthly fee
Complete Server Monitoring Monitoring of the health and performance of your servers and shared applications
Networking Control Monitoring and continuing maintenance of your LAN, WAN, domain and VPN
Asset Reporting Greater control of your IT assets through regular audits of what you have
PC Care & Maintenance Ongoing preventative maintenance of your PCs to make them reliable and secure
Complete Monitoring In-depth health performance monitoring of all elements of your business' IT assets
License Compliance Verifying the software you own is what is really being used by your employees
Backup Essential Monitoring the success of your onsite backup solution
Security Basics Unlimited help desk services for PC users, included in your monthly fee
Standard Reporting Network health reporting and quarterly reviews with our experts

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