Customer Feedback - Standard PC Configuration
Subject: Survey Results: Ticket Completion Survey - Bill and Sue Cattani (Bill Cattani)
Survey Name: Ticket Completion Survey
Company Name: Bill and Sue Cattani
Ticket: T20250227.0020 - SO# 66760 - Standard PC Configuration
Ticket Contact: Bill Cattani
Ticket Primary Resource: Corsale, Joseph
Survey Sent / Completed: Mar-31-2025 2:29 PM (CST) / Apr-03-2025 7:44 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Customer Feedback - Standard PC Configuration for Bill and Sue Cattani for services provided Service technician Joey Corsale from Connecting Point Computer Center say we always ask for JOEY ! :)
Find more great customer feedback from our satisfied customers at https://cpointcc.com/service-support/customer-feedback.