Customer Feedback - PC Spring Cleaning Jeanette Rodda by service technician Matt Staats from Connecting Point Computer Center
Ticket: T20250331.0026 - Spring Cleaning
Ticket Contact: Jeanette Rodda
Ticket Primary Resource: Staats, Matt
Survey Sent / Completed: Apr-03-2025 2:07 PM (CST) / Apr-03-2025 6:41 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response for Customer Feedback - PC Spring Cleaning Jeanette Rodda by service technician Matt Staats from Connecting Point Computer Center: The gentleman at the front desk was very polite and knowledgeable when I brought my computer in. It was repaired in a timely manner. The tech Matt explained everything and assured me it was fixed. I am very satisfied with the service and repairs. Thank you
Find more great customer feedback from our satisfied customers at https://cpointcc.com/service-support/customer-feedback.
