Subject: Survey Results: Ticket Completion Survey Customer Feedback - New Laptop Eye Care Professionals- (Chris Thompson)
Survey Name: Ticket Completion Survey
Company Name: Eye Care Professionals
Ticket: T20250318.0024 - S/O 66828 - Eye Care Professionals - New Laptop
Ticket Contact: Chris Thompson
Ticket Primary Resource: Corsale, Joseph
Survey Sent / Completed: Apr-04-2025 9:02 AM (CST) / Apr-04-2025 10:33 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Customer Feedback - New Laptop for Eye Care Professionals for service technician Joseph Corsale from Connecting Point Computer Center. The technician was very professional, polite and thoroughly helpful.
Find more great customer feedback from our satisfied customers at https://cpointcc.com/service-support/customer-feedback.
