Customer Feedback - New Laptop-Configuration
Subject: Survey Results: Ticket Completion Survey - Nozzteq Inc. (Tony DeCarlo)
Survey Name: Ticket Completion Survey
Company Name: Nozzteq Inc.
Ticket: T20250421.0027 - S/O 66939 - Nozzteq Inc - New Laptop
Ticket Contact: Tony DeCarlo
Ticket Primary Resource: Staats, Matt
Survey Sent / Completed: Apr-22-2025 9:58 AM (CST) / Apr-22-2025 10:04 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Great Service as always. Thank you for the rapid response.