Subject: Survey Results for Customer Feedback PC Shuts Off: Ticket Completion Survey - Larry Huffman (Larry Huffman)
Survey Name: Ticket Completion Survey
Company Name: Larry Huffman
Ticket: T20250620.0003 - Customer Feedback - PC Shuts Off in Sleep Mode
Ticket Contact: Larry Huffman
Ticket Primary Resource: Staats, Matt
Survey Sent / Completed: Jun-24-2025 3:23 PM (CST) / Jun-24-2025 5:37 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: I needed a quick resolution of my computer's problem, and I got it.
If you have a customer service need, please reach out to us on our website at the link below or call 815-223-1052.