Customer Feedback - IV Food Pantry Website Services
Subject: Survey Results: Ticket Completion Survey - IL Valley Food Pantry (Mary Jo Credi)
Survey Name: Ticket Completion Survey
Company Name: IV Food Pantry
Ticket: T20250616.0019 - IL Valley Food Pantry - Website Services - June 2025
Ticket Contact: Mary Jo Credi
Ticket Primary Resource: Grady, Sue
Survey Sent / Completed: Jun-24-2025 8:05 AM (CST) / Jun-25-2025 4:42 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Sue Grady is fantastic at her job. She is very helpful and isn't afraid to offer visual ideas in order to assist me with our website updates, etc. Thank you, Sue, for all you do to assist the Illinois Valley Food Pantry with our website!
If you need website services, SEO/SEM, ADA Compliance, or content marketing, give us a call at 815-223-1052.
