Survey Name: Ticket Completion Survey
Company Name: Motorcycle Tour Conversions
Ticket: T20230622.0007 - Motorcycle Tour Conversion - PHP 8 Migration - June 2023
Ticket Contact: Joanne Monroe
Ticket Primary Resource: Grady, Sue
Survey Sent / Completed: Aug-23-2023 9:14 AM (CST) / Aug-23-2023 12:01 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Sue Grady is very knowledgeable and great to work with.