Subject: Survey Results: Ticket Completion Survey - Monterey Mushrooms (Randy Reasons)
Survey Name: Ticket Completion Survey
Company Name: Monterey Mushrooms
Ticket: T20240221.0004 - SO# 65467 - Monterey Mushrooms - Moving office equipment
Ticket Contact: Randy Reasons
Ticket Primary Resource: Moritz, Zachary
Survey Sent / Completed: Mar-12-2024 1:01 PM (CST) / Mar-12-2024 2:14 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: The Connecting Point team was very helpful and did an outstanding job in the time frame they were asked to complete the task. Very pleased with their performance.