What our clients say

five star ratings is our goal of client satisfaction

Receiving feedback from our customers and clients is awesome.  We value their comments and suggestion.  It is extremely valuable information that helps us continue to be the best providers to each and every client.   After each service a client survey email is sent.  We review every response with the highest regard.  All feedback is shared with our staff to ensure the highest standards are met.    The following are responses received from our wonderful clients and customers.

 

Hi All:

I just returned to my office here at the library after being out for 3 days.  Matthew, I want to give you a HUGE thanks for taking such care of the library's network.  Thank you for rearranging your schedule when you knew Comcast was here changing the receiver.  It was such a relief to all of the staff. Thank you for going that extra mile.

Sincerely,

 

Cristy Stupegia
Director
LaSalle Public Library
305 Marquette St.
LaSalle, IL 61301