Managed Services
Managed Services
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“Cloud” Business Collaboration
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CPCC's Managed Backup Service includes Assessment, Configuration, Restoration, Monitoring, Management, Security, and Compliance by backup management experts.
Backups are the backbone of any company's resilience and continuity. They are the fail-safe mechanism that safeguards your vital data from unforeseen disasters, cyber threats, and operational hiccups. Imagine a scenario where critical information, client records, and essential documents are suddenly lost – it's a nightmare you can't afford.
Connecting Point Computer Center’s Managed Backup Service provides a comprehensive solution to ensure the protection and availability of your organization's data. Our service relieves your organization from the burden of managing backup processes daily to ensure your data is available when disaster strikes.
Connecting Point’s Managed Backup Service includes:
- Data Assessment: CPCC identifies your critical data locations, storage requirements, and backup frequency needs. This evaluation helps create a backup strategy tailored to your organization's specific requirements.
- Backup Infrastructure: CPCC sets up and maintains the backup infrastructure, which includes dedicated backup storage systems located at your business for quick restoration. We also maintain and manage offsite hardware at our 2 data centers (Peru and Princeton) to provide redundant disaster recovery service.
- Backup Configuration: Based on the data assessment, CPCC configures the backup software to schedule and automate data backup processes. This includes defining backup policies, retention periods, and any specific requirements for diverse types of data.
- Data Backup: Our Managed Backup Service continuously or periodically copies the organization's data from primary storage systems to the backup infrastructure. This process is performed at a file, folder, or system level, depending on the organization's needs. Incremental backups, which capture only the changes since the last backup, are used to optimize storage and network resources.
- Data Restoration: In case of data loss or corruption, our Managed Backup Service enables the restoration of the backed-up data to its original or an alternate location. This process involves retrieving the necessary backup files from the backup infrastructure and ensuring data integrity during the restoration process.
- Monitoring and Management: Connecting Point continuously monitors the backup operations, ensuring that backups are completed successfully and within the defined parameters. We also proactively address any issues or failures that may arise during the backup process, minimizing downtime and data loss risks. Any failures with our Managed Backup Service are corrected at no charge to our customers as this is covered by our service.
- Security and Compliance: CPCC’s Managed Backup Service prioritizes data security. Encryption techniques, access controls, and secure transmission protocols are employed to protect data during transit and at rest. The service provider may also assist with compliance requirements, such as data retention policies and audit trails.
By allowing Connecting Point Computer Center to manage your backup services, your business will benefit from offloading the complexities of backup management to the experts. This allows you to focus on your core business operations while ensuring the safety, availability, and recoverability of your critical data.
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Managed EDR – Endpoint Detection and Response
CPCC’s Endpoint Detection and Response (EDR) managed service prevents, detects, and quickly responds to ever-changing cyber threats with behavioral AI threat detection, automated remediation, and rollback. Powered by SentinelOne®, an EDR solutions leader, Connecting Point ensures the EDR solution is updated and running correctly at all times.
About CPCC’s EDR solution
Leverage multiple AI detection engines
- Harness AI to analyze new threat patterns and machine learning to evolve a response.
- Detect malicious activities such as memory exploitation with behavioral AI.
- Detect signature-less advanced file-based malware with static AI.
Help prevent cyber attacks
- Protect against the latest threats without waiting for recurring scans or malware definition updates.
- Enforce policy-driven protection tailored to allow/block USB and device connections as needed.
Respond effectively through automation
- Automate quick threat containment, as well as “kill,” quarantine, and remediation actions.
- Roll back endpoints and compromised files to their pre-attack healthy state in case of ransomware (Windows OS only).
Accelerate threat investigation
- Investigate using readily available threat intelligence from leading third-party feeds and SentinelOne® sources.
- Visualize threat activity—the whole chain of events making up an attack—to quickly understand its context, root cause, and lateral movements.
Powered by SentinelOne®
Leader in the 2022 MITRE EngenuityTM ATT&CK® Evaluation:
- 100% Protection and Detection.
- Highest Visibility and Analytic Coverage.
- 100% Real-Time. Zero Detection Delays.
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Connecting Point offers a solution for organizations that need staff augmentation for certain business operations.
We provide the following processes:
- Inventory management
- Membership services
- Digital Marketing
- Pick, Pack and Ship
- Voting and Ballot services
We currently offer all of these services to the Lionel Collectors Club of America detailed below:
Connecting Point Computer Center is the business office for whom?
Sometime in 1974 a LCCA (Lionel Collectors Club of America) member by the name of Jim Hunt stopped at our office, R/D Computer Sales and Services, LTD. in LaSalle IL and asked if we could print labels. He had about 400 names that needed to be printed on pressure sensitive labels for a mailing he was doing for a relatively new model train collectors club. This is how our partnership with LCCA began.
Many things have changed for both R/D Computers and LCCA over the last 50+ years. We moved to our current location in downtown Peru and changed our store name to Connecting Point Computer Center. LCCA has gone from 83 charter members in 1971 to 8,685 members worldwide.
Our staff takes great pride in making sure everything we do is for the benefit of the club. From finding cost savings by negotiating with FedEx for better shipping rates to helping spread the word about upcoming events by sending out email “Blasts” to the membership, LCCA’s business office staff and LCCA officers are able to make things happen.
The LCCA Business Office Staff
 Many LCCA members have met or spoken with Cathy Rios over the years. Cathy has been the main liaison between LCCA and Connecting Point for over 30 years. She is responsible for many of the club’s core processes including membership, order processing, voting, show registrations, pick/pack/ship inventory and much more. She has also attended countless LCCA conventions to help make sure everything runs smoothly from the business office’s perspective and members are correctly registered to enjoy the convention. |
 Peggy Marini works with LCCA’s financials to make sure the bank information is balanced and correct. She works with LCCA’s Treasurer to make sure all documentation and banking processes are being efficiently handled and adhere to Generally Accepted Accounting Practices (GAAP). |
 Sue Grady assists with marketing and web support. Designing and sending out LCCA email “Blasts” and making sure the membership is receiving information about upcoming events is just one function performed. Sue also updates LCCA’s special events and calendar to keep information online relevant. |
Listed are just a few tasks each of the LCCA business office staff performs on a daily/weekly basis to make sure the club runs as smooth as possible.
LCCA is the Best Toy Train Club on the Planet and a big part of our culture here at Connecting Point Computer Center. If you would like more information on becoming a member of LCCA please call us at 815-223-0115 or by email at .
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Save money with HP’s Managed Print Services!
Minimize the cost of printing. Maximize the benefits of print! We help you manage the cost for supplies to ensure you only pay for what you need.
Plus, with 24/7 monitoring, you receive toner at your door step before you even run out!
Smart Analytics, Reporting & Responses
Our technology monitors printer use so we can track the amount of paper and toner you use. By aligning analytics with your printers, we’ll ensure you have a solution that most closely meets your needs. Plus, with our smart monitoring we will send you toner as soon as we are notified you are running low.
What You Get
HP’s MPS* program ensures you are always up to date with your printing. Here’s what we include:
- Toner before you run out - Unlimited Toner – reducing storage costs for supplies
- All-in-One Quarterly billing based on pages printed and cost per page
- Budgeted Payment
- Increased Cash Flow
- Provide fleet performance, analysis and reporting
- Simplify the user print experience
Enjoy a return on your investment. Save money and use your cash and capital for other areas in your business.
*(Based on minimum of 50 HP printers)
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Tom Hancock, Vice-President & Sales Manager with Corporate Consultants Nathan Blauvelt & John Riva
Our Corporate Consultants understand product benefits and their advantages which allows them to find the best solutions for their clients. They are your personal liaison to the computer industry.
Technology is ever-changing. By continually learning about the newest technologies our consultants can offer your business a “state of the art” IT solution for today and tomorrow.
Our Consultants work from start to finish with our support/service engineers to ensure we achieve and exceed our customer’s expectations.
Community-minded, our consultants have been and continue to be involved. Whether volunteering on a local board or helping out at a school function they care what happens in our community because they live there.
Connecting Point Computer Center is proud to be an HP Amplify Synergy Partner. HP’s Amplify program allows CPCC to not only offer warranty service to our customers through the Service Delivery Partner program but be able to stay on top of the latest HP programs to benefit our clients. A strong partnership with HP over the past 2 decades has given us the connections to ensure we can offer our customers the best products and solutions.
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