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Survey Name: Ticket Completion Survey
Company Name: Peru Catholic School System
Ticket: T20220324.0010 - AV Defendar Software
Ticket Contact: Mrs. Liz Quesse
Ticket Primary Resource: Pypno, Andrew
Survey Sent / Completed: Mar-28-2022 11:06 AM (CST) / Mar-30-2022 8:51 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Our problem was resolved very quickly and professionally.