Thank you for taking the time to provide us with valuable feedback regarding a recent service call or project that Connecting Point assisted you in. Please select your satisfaction scores below so that we may continue to improve our services.
Survey Name: Ticket Completion Survey
Company Name: IVCIL
Ticket: T20220407.0008 - S/O 62973 - IVCIL - HDD Destruction
Ticket Contact: Sarah Stasik
Ticket Primary Resource: Cavanaugh, Andrew
Survey Sent / Completed: Apr-07-2022 4:06 PM (CST) / Apr-12-2022 11:13 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: John Riva came to our place of business, picked up the old computers and communicated with us in a professional and timely manner. Thank you for the great service CPC staff!
Sarah