What our clients say
Receiving feedback from our customers and clients is awesome. We value their comments and suggestion. It is extremely valuable information that helps us continue to be the best providers to each and every client. After each service a client survey email is sent. We review every response with the highest regard. All feedback is shared with our staff to ensure the highest standards are met. The following are responses received from our wonderful clients and customers.
Customer Feedback Ben Sterchi Reformat External Harddrive
Survey Name: Ticket Completion Survey
Company Name: Ben Sterchi
Ticket: T20221115.0006 - FAT 32
Ticket Contact: Ben Sterchi
Ticket Primary Resource: Staats, Matt
Survey Sent / Completed: Nov-15-2022 11:20 AM (CST) / Nov-17-2022 5:23 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Question: How would you rate the timeliness of the resolution of your issue?
Question: Was the problem or task resolved to your satisfaction?
Question: How would you rate the support representative's ability?
Question: How would you rate the support representative's professionalism?
Question: How satisfied were you with the overall service you received?
Question: Would you recommend us?
Question: Tell us about your experience
Response: I had an issue i wasnt even fully sure how to explain, they knew what i was getting at and were able to quickly fix the issue. It all worked out well