Customer Feedback Advanced Door Controls - Website Migration Joomla4 / PHP8

What our clients say

Receiving feedback from our customers and clients is awesome. We value their comments and suggestion. It is extremely valuable information that helps us continue to be the best providers to each and every client. After each service a client survey email is sent. We review every response with the highest regard. All feedback is shared with our staff to ensure the highest standards are met. The following are responses received from our wonderful clients and customers.

Subject: Survey Results: Ticket Completion Survey - Adv Door Control Solutions (Mary Ackerman)

Survey Name: Ticket Completion Survey

Company Name: Adv Door Control Solutions

Ticket: T20221031.0008 - Advanced Door Controls - Website Migration Joomla4 / PHP8

Ticket Contact: Mary Ackerman

Ticket Primary Resource: Grady, Sue

Survey Sent / Completed: Nov-28-2022 1:58 PM (CST) / Nov-28-2022 2:33 PM (CST)

Survey Score: 5.00 out of 5.00

========== Survey Results ==========

Question: How would you rate the timeliness of the initial response to your issue?

Response: 5

Question: How would you rate the timeliness of the resolution of your issue?

Response: 5

Question: Was the problem or task resolved to your satisfaction?

Response: 5

Question: How would you rate the support representative's ability?

Response: 5

Question: How would you rate the support representative's professionalism?

Response: 5

Question: How satisfied were you with the overall service you received?

Response: 5

Question: Would you recommend us?

Response: Yes

Question: Tell us about your experience

Response: Have never had any issues with Connecting Point representatives. Will continue to use.

Details: Category: Customer Feedback; Published: November 30, 2022; Created: November 30, 2022; Last Updated: November 30, 2022