Survey Name: Ticket Completion Survey
Company Name: Lionel Collectors Club
Ticket: T20221214.0008 - Lionel Collectors Club of America - E-blasts/Website Services - December 2022
Ticket Contact: Harry Hampson
Ticket Primary Resource: Grady, Sue
Survey Sent / Completed: Dec-19-2022 7:32 AM (CST) / Dec-19-2022 11:55 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Always a pleasure to work with your staff!