What our clients say
Receiving feedback from our customers and clients is awesome. We value their comments and suggestion. It is extremely valuable information that helps us continue to be the best providers to each and every client. After each service a client survey email is sent. We review every response with the highest regard. All feedback is shared with our staff to ensure the highest standards are met. The following are responses received from our wonderful clients and customers.
Customer Feedback Joanne Sabotta YMCA Peru
Subject: Survey Results: Ticket Completion Survey - YMCA-Peru (Joanne Sabotta)
Survey Name: Ticket Completion Survey
Company Name: YMCA-Peru
Ticket: T20230509.0005 - IP Address
Ticket Contact: Joanne Sabotta
Ticket Primary Resource: Corsale, Joseph
Survey Sent / Completed: May-11-2023 7:56 AM (CST) / May-11-2023 9:04 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Question: How would you rate the timeliness of the resolution of your issue?
Question: Was the problem or task resolved to your satisfaction?
Question: How would you rate the support representative's ability?
Question: How would you rate the support representative's professionalism?
Question: How satisfied were you with the overall service you received?
Question: Would you recommend us?
Question: Tell us about your experience
Response: Joey was extremely helpful and pleasant in an unpleasant and frustrating situation. He was willing to call our software company for an issue and he was able to resolve the issue I was having with the computer. I enjoyed working with him.