Subject: Survey Results: Ticket Completion Survey - Peru Catholic School System (Mrs. Liz Quesse)
Survey Name: Ticket Completion Survey
Company Name: Peru Catholic School System
Ticket: T20230627.0028 - S/O 64591 - Peru Catholic School - Wireless
Ticket Contact: Mrs. Liz Quesse
Ticket Primary Resource: Johnson, Devin
Survey Sent / Completed: Aug-03-2023 10:46 AM (CST) / Aug-03-2023 11:06 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Question: How would you rate the timeliness of the resolution of your issue?
Question: Was the problem or task resolved to your satisfaction?
Question: How would you rate the support representative's ability?
Question: How would you rate the support representative's professionalism?
Question: How satisfied were you with the overall service you received?
Question: Would you recommend us?
Question: Tell us about your experience
Response: Liam and Devin were amazing! They completed the project for the new Wi-Fi access points and server in a very timely manner. Their professionalism and expertise were greatly appreciated.