Subject: Survey Results: Ticket Completion Survey - Double D Express Inc (Sandy Gerard)
Survey Name: Ticket Completion Survey
Company Name: Double D Express Inc
Ticket: T20240923.0014 - Trust relationship issues on PC
Ticket Contact: Sandy Gerard
Ticket Primary Resource: Dose, Jon
Survey Sent / Completed: Sep-23-2024 3:26 PM (CST) / Sep-23-2024 3:32 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Jon was a great help today!