Customer Feedback Remote Printer Setup for the Village of Cedar Point. Services provided by certified technicians at Connecting Point Computer Center.
Subject: Survey Results: Ticket Completion Survey - Village of Cedar Point (Janet Gould)
Survey Name: Ticket Completion Survey
Company Name: Village of Cedar Point
Ticket: T20250717.0007 - Remotely set up Printer
Ticket Contact: Janet Gould
Ticket Primary Resource: Dose, Jon
Survey Sent / Completed: Jul-21-2025 11:17 AM (CST) / Jul-21-2025 11:35 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Customer service is awesome. Rep is very knowledgeable, professional and courteous.
If you need service or support like this Customer Feedback for Remote Printer Setup, give us a call at 815-223-1052.
