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Ticket: T20210611.0008 - Having issues with Google Chrome
Ticket Contact: Mike Johnson
Ticket Primary Resource: Saephan-Baltazar, Jessica
Survey Sent / Completed: Jun-23-2021 2:49 PM (CST) / Jun-23-2021 4:32 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Jessica helped us greatly when she worked at her prior place of employment. She has solved two problems while at Connecting Point. She is a definite asset to you at Connecting Point.