Subject: Survey Results: Ticket Completion Survey - City of Princeton-PowerPlant (Stephen McConnell)
Survey Name: Ticket Completion Survey
Company Name: City of Princeton-PowerPlant
Ticket: T20220608.0003 - Netgate Quarterly Updates
Ticket Contact: Stephen McConnell
Ticket Primary Resource: Cote, Mario
Survey Sent / Completed: Jul-21-2022 9:25 AM (CST) / Jul-21-2022 11:18 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Great service and very professional!