Thank you for taking the time to provide us with valuable feedback regarding a recent service call or project that Connecting Point assisted you in. Please select your satisfaction scores below so that we may continue to improve our services.

Survey Name:             Ticket Completion Survey

Company Name:              City of Spring Valley

Ticket:                  T20211018.0020 - Fwd: Screenshot

Ticket Contact:          Rebecca Hansen

Ticket Primary Resource: Saephan-Baltazar, Jessica

Survey Sent / Completed: Oct-22-2021 4:35 PM (CST) / Oct-22-2021 4:41 PM (CST)

Survey Score:            5.00 out of 5.00

========== Survey Results ==========

Question: How would you rate the timeliness of the initial response to your issue?

Response: 5

Question: How would you rate the timeliness of the resolution of your issue?

Response: 5

Question: Was the problem or task resolved to your satisfaction?

Response: 5

Question: How would you rate the support representative's ability?

Response: 5

Question: How would you rate the support representative's professionalism?

Response: 5

Question: How satisfied were you with the overall service you received?

Response: 5

Question: Would you recommend us?

Response: Yes

Question: Tell us about your experience

Response: Joe is awesome!!!!!

Details

Published: October 25, 2021

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