Thank you for taking the time to provide us with valuable feedback regarding a recent service call or project that Connecting Point assisted you in. Please select your satisfaction scores below so that we may continue to improve our services.
Survey Name: Ticket Completion Survey
Company Name: Deer Park School Dist #82
Ticket: T20220309.0011 - Backspace on the keyboard does not work
Ticket Contact: Aaron Rios
Ticket Primary Resource: Bogle, Liam
Survey Sent / Completed: Mar-14-2022 2:36 PM (CST) / Mar-15-2022 8:28 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Lee Thompson has been amazing and so has Jessica with anything that I need their expertise in different areas.