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Survey Name:             Ticket Completion Survey

Company Name:              Henry-Senachwine High School

Ticket:                  T20201023.0016 - Audio issues

Ticket Contact:          Demi Salazar

Ticket Primary Resource: Saephan-Baltazar, Jessica

Survey Sent / Completed: Nov-23-2020 3:34 PM (CST) / Nov-24-2020 1:08 PM (CST)

Survey Score:            5.00 out of 5.00

========== Survey Results ==========

Question: How would you rate the timeliness of the initial response to your issue?

Response: 5

Question: How would you rate the timeliness of the resolution of your issue?

Response: 5

Question: Was the problem or task resolved to your satisfaction?

Response: 5

Question: How would you rate the support representative's ability?

Response: 5

Question: How would you rate the support representative's professionalism?

Response: 5

Question: How satisfied were you with the overall service you received?

Response: 5

Question: Would you recommend us?

Response: Yes

Question: Tell us about your experience

Response: during covid all details were safe and the service timely

Details

Published: November 25, 2020

Hits: 1231